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沟通课程 Communication Curriculum |
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人际沟通系列 Personal communication series |
| CM0101 |
沟通技能 communication skills |
CM0102 |
倾听技巧 listening skills |
| CM0103 |
同事间的沟通技能 communicate with your colleagues |
| CM0104 |
与上司的沟通技能 communicate with your boss |
| CM0105 |
与难相处的同事沟通 communicate with the difficult colleagues |
| CM0106 |
高效的电子邮件沟通 effective E-mail |
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团队沟通系列 Team communication series |
| CM0201 |
团队沟通技能 team communication competency |
| CM0202 |
团队沟通管理 team communication managemen >> 返回 |
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职业发展课程 career development curriculum |
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时间管理系列Time management series |
| PD0101 |
个人工作的时间管理 personal time management |
| PD0102 |
外部事务的时间管理 external time management |
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商务技能系列Business competency series |
| PD0201 |
培育演讲技能foster the presentation competency |
| PD0202 |
演讲的实施技能 effective presentation skills |
| PD0203 |
项目建议书的撰写技能 write proposal |
| PD0204 |
有效会议技巧 effective meeting skills |
| PD0205 |
电话技巧 telephone skills |
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商务礼仪系列Business etiquette series |
| PD0301 |
办公礼仪 office etiquette |
| PD0302 |
商务礼仪 business etiquette |
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职业拓展系列Career development series |
| PD0401 |
职业生涯的规划 plan your career |
| PD0402 |
职业生涯的拓展 career development |
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职业道德系列 Professional ethics series |
| PD0501 |
个人职业道德 personal ethics |
| PD0502 |
企业职业道德 enterprise ethics |
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创新系列Innovation series |
| PD0601 |
创造能力的培养 build creation competency |
| PD0602 |
创造性团队的培育 build creative team |
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个人发展系列Personal development series |
| PD0701 |
系统思考 system thinking |
| PD0702 |
平衡生活与工作 balance personal and professional life |
| PD0703 |
增强自信心 buildup self-confidence |
| PD0704 |
提高记忆力 improve memory >> 返回 |
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领导力课程 leadership curriculum |
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领导者的角色系列Role of leader series |
| LS0101 |
中层经理人的角色认知 role of mid-level manager |
| LS0102 |
发挥领导者的作用 play your role as a leader |
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目标制定系列Goal setting series |
| LS0201 |
目标设定 set your goal |
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授权系列Empowerment series |
| LS0301 |
理解授权的内涵 understanding empowerment |
| LS0302 |
有效授权 effective empowerment |
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激励系列Motivation series |
| LS0401 |
激励的内涵 understanding motivation |
| LS0402 |
创造激励的环境 creating the motivation environment |
| LS0403 |
有效激励方法 effective motivation |
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指导系列Coaching series |
| LS0501 |
建立互相信任的指导氛围 creating trust coaching environment |
| LS0502 |
有效指导 effective coaching |
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变革管理系列Change management series |
| LS0601 |
了解变革 understand change |
| LS0602 |
领导变革 leading change |
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双赢谈判系列Win-win negotiation series |
| LS0701 |
谈判步骤 negotiation process |
| LS0702 |
谈判技巧 negotiation skills |
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绩效管理系列Performance management series |
| LS0801 |
绩效管理 performance management |
| LS0802 |
绩效评估 performance evaluation |
| LS0803 |
员工绩效问题的解决 providing feedback |
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冲突管理系列Conflict management series |
| LS0901 |
冲突管理 conflict management |
| LS0902 |
冲突处理 resolving conflict |
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经理人拓展系列Manager development series |
| LS1001 |
非财务经理的财务知识 finance management for non-finance manager |
| LS1002 |
非财务经理的财务管理 finance management for non-finance manager |
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一线主管系列Frontline supervisor series |
| LS1101 |
一线主管的领导力 frontline leadership |
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团队建设系列Teambuilding series |
| LS1201 |
团队建设基础 introduction of teambuilding |
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管理要素 Essentials of management |
| LS1301 |
管理学基础 introduction of management science |
| LS1302 |
管理心理学基础 introduction of managerial psychology |
| LS1303 |
提高工作效率 increasing working efficiency >> 返回 |
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销售及营销课程 sales & marketing curriculum |
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专业销售技能系列Professional selling series |
| SM0101 |
销售的准备阶段 preparing your selling |
| SM0102 |
销售的实施阶段 selling implement |
| SM0103 |
销售渠道设计 channel designing |
| SM0104 |
销售渠道管理 channel management |
| SM0105 |
大客户管理 key account management |
| SM0106 |
大客户销售 key account selling |
| SM0107 |
增值销售技巧 added-value selling |
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市场营销系列Marketing series |
| SM0201 |
市场营销基础 marketing fundamental |
| SM0202 |
品牌管理 brand management >> 返回 |
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客户服务课程 customer service curriculum |
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客户关系管理Customer relationship series |
| CS0101 |
客户关系管理基础 customer relationship management fundamental |
| CS0102 |
客户关系管理应用实践 customer relationship management practice |
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卓越客户服务系列Customer service series |
| CS0201 |
提供出色的客户服务 provide excellent customer service |
| CS0202 |
建立高效的客户服务团队 build effective customer service team >> 返回 |
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